Customer Care Statement

Project COSMIC prides itself on its ability to fulfil its values as a part of our everyday dealings with people. We are committed to:

In all our work we will provide a courteous, efficient and effective service. We will ensure that in all contact (email, letter, phone or in person) our approach is easily understood (no jargon!) and make a commitment to ensuring that every enquiry is handled effectively. Above all we value the opportunity to enhance customer loyalty and to meet people and extend to them the services that the company has to offer in a supportive and friendly way.

Feedback forms an important part of our work and we value all comments and suggestions made. We will ensure that all complaints are handled efficiently and that feedback is provided, and where needed apologies made and solutions offered. If you have any comments to make about our work then please call or email us today:

tel: 01404 813226

email: info@cosmic.org.uk